Qx99 Privacy Policy — Our Commitment to Protecting Your Information
This page provides a full explanation of how the qx99 platform collects, uses, stores, and protects your personal information. Please read this policy carefully before using the platform. By using qx99, you are considered to have accepted this Privacy Policy.
What Information We Collect
Account & Identity Information
When you register on qx99, your name, mobile number, and password are collected. This information is used to manage your account, verify login, and provide support services. It is your responsibility to ensure the information provided at registration remains accurate and up to date.
Payment & Transaction Information
Deposits and withdrawals on qx99 are processed through bKash, Nagad, or Rocket. Transaction records — including amount (BDT / ৳), date, and payment method — are stored. However, your mobile banking PIN or password is never stored by qx99.
Device & Browser Information
When you access qx99, certain technical information is collected automatically: IP address, device type (mobile or desktop), operating system, browser name and version, and time spent on the platform. This information is used to maintain security and improve the quality of our services.
Purpose of Data Use
Service Operations
Your information is used to keep your account active, process transactions, personalize your gaming experience, and provide customer support.
Security Assurance
Data is analyzed to detect fraud, prevent multiple accounts, and maintain platform security.
Service Improvement
User behavior is analyzed to develop new features and improve the quality of existing services.
Communications & Notifications
Your contact information is used to send important updates, security notifications, and account-related communications.
Qx99 never sells your data to third parties. Only the minimum necessary information may be shared with relevant parties for payment processing or legal compliance purposes.
Cookies & Tracking Technologies
Qx99 uses cookies, which store small data files in your browser. These cookies keep your login session active, remember your preferred language and settings, and handle security verification. Without cookies, many core features of the platform will not function properly.
Cookie Types
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Analytical Cookies: Used to understand user behavior and patterns. These can be disabled through your browser settings.
- Preference Cookies: Saves your language and interface preferences. These will be cleared if you clear your browser data.
Cookie Controls
You can disable or clear cookies through your browser settings. However, disabling essential cookies may prevent login and other core features from working properly. The same applies to mobile browsers.
Data Storage & Security Measures
Encryption & Technical Safeguards
All data transfers on qx99 are secured through SSL (Secure Socket Layer) encryption, ensuring that no third party can read information exchanged between your browser and our servers. Passwords are stored in encrypted form and are never accessible — even to our own staff.
Data Retention Period
Your data is retained for as long as your account remains active. Even after account closure, transaction records may be kept for a specified period to meet legal and regulatory requirements. Once that period expires, your data is securely deleted.
Sharing Information with Third Parties
Qx99 does not sell your personal information to advertisers or data brokers. However, data may be shared in the following limited cases: with authorized payment gateways such as bKash/Nagad for payment processing; with government authorities upon lawful request under Bangladesh law; and with platform technology service providers operating under strict confidentiality agreements.
Your Data Rights
Right to Access
You can view your stored information at any time by logging into your account. For more details, please contact our support team.
Right to Rectification
To correct inaccurate or outdated information, use your account settings or submit a request to our support team.
Right to Erasure
If you request account closure, all personal data beyond what is legally required to be retained will be permanently deleted.
To exercise any of the above rights, please contact the qx99 support team. Once your request is verified, action will be taken within the designated timeframe. Please note that any outstanding account balance must be settled before a data deletion request can be processed.
Policy Changes & Support Contact
Privacy Policy Updates
Qx99 reserves the right to modify or update this Privacy Policy at any time. Any changes will take effect as soon as the revised policy is published on this page. We will endeavor to notify registered users of significant changes. We recommend visiting this page regularly to stay informed.
Data Security Breach
In the event of a data security breach that may affect your information, qx99 will notify impacted users as quickly as possible and take the necessary protective measures.
Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to our support team. Email: support@qx99.bet. For general inquiries, visit our FAQ Page View.